Pale Ink
Support
Write to us. We usually answer within a day or two.
Where are the settings?
Press and hold anywhere on the screen for half a second, or shake the phone. The whole screen belongs to the page, so there is no toolbar and no menu button — those two gestures are the only way in.
A dark page looks too dark.
Real e-paper is reflective and has no backlight, so white-on-black would mean a dark screen everywhere. Turn on Invert under Tone and you get black type on white paper again.
I want to keep the midtones.
Lower Quantise steepness under Dither. At the low end you keep the most grey, which is kinder to photographs; at the high end you get near pure black and white, which is sharpest for type.
Long-press stopped working on pages.
That is deliberate. Long-press was taken for the settings panel, so the page's own long-press — text selection, link preview — gives way. Tapping, scrolling and typing are untouched.
How do I see the gesture tour again?
Settings → Interaction → Replay the gesture tour.
I changed phones. How do I get my subscription back?
Tap Restore purchase on the paywall. The subscription is tied to your Apple Account, so it comes back on a new phone or a fresh install.
How do I cancel?
Settings → your Apple Account → Subscriptions → Pale Ink → Cancel. You keep the rest of the period you paid for. That step lives in the App Store, not in Pale Ink.
Can the home page show something else?
Yes — it is driven by the address. eink://home?coins=bitcoin,solana&vs=usd&gh=your-github-username adds the coins, currency and follower count you care about.